Frequently Asked Questions
Below we have compiled a list of the most commonly asked questions about our company and products. If you have a question that is not answered below, please ask us.
- Can I order my cabinets directly from Wellborn Cabinet, Inc.?
- How do I find a local dealer/distributor in my area?
- What is Wellborn's warranty?
- What is the difference between the Premier and WoodCraft Series?
- What are thermofoil doors and how are they constructed?
- How long does it take to get my cabinets after my order has been placed?
- How can I obtain finish samples?
- What are Wellborn's care and cleaning recommendations?
- How many different wood species does Wellborn offer?
- What is the first thing I should do to begin the planning phase of my remodel or new construction project?
1. Can I order cabinets directly from Wellborn Cabinet, Inc.?
A. No, Wellborn Cabinet, Inc., sells exclusively through dealers and distributors around the country. This provides the consumer the one-on-one attention they deserve.
Top2. How do I find a local dealer/distributor in my area?
A. You can search through our Dealer Locator or you can call 1-800-336-8040.
Top3.What is Wellborn's warranty?
A. Wellborn offers a Five-Year Limited Warranty on our Select Series and a Lifetime Limited Warranty on our Deluxe, Premier and WoodCraft Series. Please refer to our Warranty Information for complete warranty details.
Top4. What is the difference between the Premier and WoodCraft Series?
A. The difference between the series is the cabinet box construction. The Premier Series is constructed from furniture board, where as the WoodCraft Series is constructed from solid wood. Both the Premier and WoodCraft Series feature Wellborn's solid wood dovetail drawer box construction. Also, all door styles are available in both series with the exception of Brighton Arch and Brighton Square. For more details, please refer to our Premier Series and WoodCraft Series pages.
Top5. What are thermofoil doors and how are they constructed?
A. Wellborn's Brighton, Sea Spray and Imperial door styles feature thermofoil wrapped doors. A five-piece raised panel appearance is created by intricately routing the door details from a single piece of medium density fiberboard (MDF). A tough, scratch resistant vinyl is thermally formed and sealed to provide a strong, durable surface, resistant to most household wear. Today's contemporary style kitchens call for the clean, sleek styling of our thermofoil doors.
Top6. How long does it take to get my cabinets after my order has been placed?
A. Each dealer/distributor establishes their own lead time policies. You can contact your local dealer for more specific information.
Top7. How can I obtain finish samples?
A. Your local Wellborn Dealer should be able to provide you with samples of any Wellborn finishes.
Top8. What are Wellborn's care and cleaning recommendations?
A. Wellborn's care and cleaning recommendations are included in the Installation, Care and Warranty Guide included with all cabinet purchases. You can also view this section of the guide here.
Top9. How many different wood species does Wellborn offer?
A. Wellborn Cabinet, Inc., offers five different wood species - Cherry, Character Maple, Maple, Oak and Hickory; as well as Thermofoil wrapped medium density fiberboard.
Top10. What is the first thing I should do to begin the planning phase of my remodel or new construction project?
A. It is best to begin planning by evaluating your current kitchen and prioritizing your needs and wants. Take a look at our Planning Tools and Resources section or you can request a copy of our Kitchen Planning Guide and Scrapbook.
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